HOW WE SHIP TO YOU
CalChrome has developed a superior shipping method 
our expandable foam, to ensure your wheels arrive safely and efficiently. Unmarked boxes that do not identify the contents as well as protective rings ensures that your wheels will arrive safely, securely, and anonymously.
Shipping & Receiving
Wheel and tire packages, recieved to be
processed for chrome plating.
Pictured above is a palatized order, ready for shipping by LTL truck line.
Tracking your wheel
To make sure that you receive the exact same wheel back when plating your wheels, we specially mark the wheel for identification throughout the entire plating process. Each wheel is engraved with a unique number, known as a C# (Customer Identification Number).
All C#s are marked in an inconspicuous place on the wheel, which will not be visible once the tire is installed. This ensures continuous, exact, progressive status of your wheels during our processing. Upon completion, if we have multiple wheels with the same number, . Or if you have wheels that we are not familiar with (aftermarket, custom wheels, etc), this ensures that you receive the exact same wheels back.
Our state of the art UPS shipping system links directly into the UPS supply chain database. This allows us to track incoming shipments, as well as tracking outgoing shipments that we have already processed. We are able to constantly communicate within our system, to follow and track customers packages throughout the total freighting system within the United States.
How we package "Wheel & Tire Packages"
For automotive wheels that are shipped with tires mounted and balanced, at CalChrome we use our custom boxes along with a proprietary injected foam molding technique that ensures no damage to the face of your new wheel. This custom foam molding technique was developed by and is available exclusively at CalChrome.
Our Method:
How we package wheels
For automotive wheels that are 19 inches and larger, we utilize a proprietary foam injected wheel cell technique which provides supreme protection not only for the face of the wheel, but also the front and back lip. The foam used in the molds suspends the wheel in a non-compressive protective barrier that has been tested by being dropped from 10 feet! This custom foam molding technique was developed by and is available exclusively at CalChrome!
Crate Packaging
Shipping Services Available
CalChrome Local Pickup — Although not a shipping method, we offer free pickup and delivery, ranging from Southern & Northern California, to the Phoenix AZ area, including Las Vegas, with our radio dispatched fleet.
FedEx Express International Ship –Includes North America, Europe, Asia, Australia, and South America. Overnight, 2 Day Air, 3 Day Air, Ground, and LTL Shipments available
OnTrac — If you wish to use your own freight carrier, please call your sales associate to arrange the pickup of your product. Unfortunately we cannot use your UPS / FedEx shipping account. Please Call For Pricing 661-294-0170 for package boxing fee when using your own carrier.
LTL Carrier — If you wish for us to stop by t
Your Carrier — If you wish to use your own freight carrier, please call your sales associate to arrange the pickup of your product. Unfortunately we cannot use your UPS / FedEx shipping account. Please Call For Pricing 661-294-0170 for package boxing fee when using your own carrier.
Service Alerts
Weather, natural disasters and other uncontrollable events can interrupt expected shipment times. You can check if there are any service interruptions on the Fedex service alert page.
Delivery & Shipping
California Chrome ships merchandise worldwide* using FedEx, UPS, ONTrac, & USPS. If you make a purchase from our website shipping costs will be displayed in your shopping cart. Simply add the merchandise to the cart and enter your address to see real time shipping costs. *International shipments require payment via wire-transfer.
A FEW IMPORTANT THINGS TO KEEP IN MIND:
- Products may ship separately from different warehouses.
- Available shipping methods vary depending on products and shipping destinations.
- Merchandise that is in stock usually ships within 1-5 business days. Shipping time varies on items that are custom or made to order as they may have to be manufactured, painted, embroidered, or assembled.
- If there is “Free Shipping” on an item it applies only to orders shipped within the continental United States.
- All international shipments duties, taxes, and/or fees are the recipient’s responsibility to pay all applicable charged.
- Shipments to Canada are treated as all other international shipments.
